Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Additional Terms and Conditions
Bed types are always subject to availability on arrival.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Deposit per apartment: 300 eur for groups 6+
Abychom vám mohli potvrdit rezervaci, musíte přijmout naše smluvní podmínky.
All our apartments are fully equipped for a comfortable stay; toilet with shower, kitchen, Fre internet WiFi, air conditioning and heaters. Bed sheets and towels are included.
The nearest Madrid points of interest include: Puerta del Sol (300 meters), Plaza Santa Ana (20 meters), El Corte Ingles (500 meters), Atocha train station (15 min walking), Prado museum (about 20 min walking), Parque El Retiro (25 min walking), Santiago Bernabeu stadium (20 min on the metro).
Santa Ana Apartamentos Policies and Conditions:
Check in from 15:00 to 18:00 .
Check out before 11:00 .
Arrivals at or after 9 pm: Please advise exact arrival time and call us at least 30 min before arrival so we have enough time to come meet you.
We do not have a 24 hour reception.
An extra 20€ fee applies to all clients checking in at or after 9 pm. Check in after 11 pm ONLY on request (30€). After 12 am, only in exceptional circumstances.
Additional charges apply depending on check in time.
Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.
***Groups and or bachelor parties not accepted. Very strict quiet hours policy. We are a family property in a residential building. Parties are prohibited.***
Breakfast not included.
We do not have 24 hours reception please let us know arriving time. Zobrazit domovní řád
- Ručníky v ceně
- Včetně ložního prádla
- Zdarma mapy měst
- Zdarma přístup k internetu
- Zdarma WiFi
- Air Conditioning
- Fény k pronájmu
- K dispozici postýlky
- Telefony ke kartě
- Teplé sprchy
- Pozdní odhlášení
- Přístup k internetu
- Recepce (omezené otevírací hodiny)
- Transfery z letiště
- Úschovna zavazadel
- Možnost přípravy čaje & kávy
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