Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Abychom vám mohli potvrdit rezervaci, musíte přijmout naše smluvní podmínky.
Heart is situated in the real heart of Amsterdam, all that you need is beside you, dam square, red-light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeings. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
** Since 1st January, 7% city tax and 3euro per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.
- Free common luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- Free wireless access in lobby & room
- Free web access in the lobby
- check-in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with a cooperated company for 26-36euro per night.
- Nightlife just around the corner
Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for the difference in case of the reduced total accommodation fee.
Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that Heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.
*** Important information ***
- 7% city tax and 3euro per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed anymore.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)
Your enjoyment is our target and we will absolutely achieve it! Zobrazit domovní řád
- Ručníky v ceně
- Včetně ložního prádla
- Zdarma přístup k internetu
- Zdarma WiFi
- Fény k pronájmu
- Světlo na čtení
- Teplé sprchy
- Šatní skříňky
- 24 hodinová ostraha
- 24 hodinová recepce
- Přístup k internetu
- Úschovna zavazadel
- Prodejní automaty
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