Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
30% charge of total fee within 4-8 weeks prior to commencement of booking.
50% charge of total fee within 2-4 weeks prior to commencement of booking.
75% charge of total fee within 7-13 days prior to commencement of booking.
100% charge of total fee for non-arrival and up to 7 days prior to commencement of booking.
Admin fee of £25 will be incurred for any cancelation.
Additional Terms and Conditions
All bookings are accepted on the understanding that any regulations made by Greenwich Leisure Limited (building operators) for the safety or convenience of those using facilities, wil be observed and no liability whatsoever shall attach to Greenwich Leisure Limited or their servants or agents for any damage, loss or injury howsoever incurred.
Any groups where there are children under the age of 16 must have a ratio of 1 responsible adult over the age of 18 to every 20 under 16 year old.
Residents will have access to their rooms from 2.00pm Monday-Saturday and 3.00pm Sunday on the day of arrival unless otherwise agreed.
On the morning of departure residents must vacate rooms by 9.30am Monday-Saturday and 10.00am Sunday unless otherwise agreed. Please note that luggage can be stored at the risk of of residents only.
Any breakages or damage to property will be charged to the lead party member at a reasonable cost of repair / replacement.
Sports facilities can be booked as part of any group booking. Please contact centre staff directly to discuss this further.
The following group types are <em>not</em> accepted by this hostel: <strong>Business Trip, Stag/Hen/Bachelor Party</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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