Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Full payment is required 4 weeks prior to arrival.
The following are the cancellation charges that Star City Hotel*** will communicate to all Group Organisers:
6-8 weeks before arrival date: 50% of total cost
3-6 weeks before arrival date: 75% of total cost
Less than 3 weeks before: 100% of total cost
Note: Booking conditions and cancellation fees for groups, which are booked less than four weeks before arrival, must be agreed at the time of booking.
Reduction in numbers / amendments to reservations
6-8 weeks before arrival date: 25% of total cost amendments / reduction **
3-6 weeks before arrival date: 75% of total cost amendment / reduction
Less than 3 weeks: 100% of total cost amendment / reduction **
Note: ** Depending on numbers of reduction / amendment this is the percentage charged
Additional Terms and Conditions
-In certain cases, Star City Hotel*** may alter the above conditions and cancellation / reduction in numbers / amendments to reservations charges as it sees fit. Star City Hotel*** agrees to communicate any new conditions to the group organiser / agent at the time of booking.
The following group types are <em>not</em> accepted by this hostel: <strong>Stag/Hen/Bachelor Party</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
The group organiser / agent agrees to provide flight / arrival details for the group on confirmation and a full name list for the group no later than two weeks before arrival.
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