Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
PLETT BACKPACKER'S CANCELLATION POLICY
In the event of a cancellation, the following cancellation fee is applicable on the total accommodation bookings.
* If the cancellation is made more than 30 days prior to your expected arrival then a 25% cancellation fee is applicable.
* If the cancellation is between 14 to 29 days prior to arrival then a 50% cancellation fee is applicable.
* Cancellation within 14 days of the booking prior to arrival: is a 100% cancellation fee.
* Requested changes in booking days are at the discretion of management and availability of accommodation.
Our Standard check-in time is from 14:00pm Our standard check out time is 10:00 am
Additional Terms and Conditions
Additional 40 % deposit required two weeks after initial booking
ie. 10 % deposit paid upfront when making booking, an additional 40 % required within two weeks
Balance owing to be paid 2 weeks (14 days) prior to arrival
The following group types are <em>not</em> accepted by this hostel: <strong>Junior / Primary School, High / Secondary School, Business Trip</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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