Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Groups Cancellation Policy
We understand that final group numbers often vary a little after group reservations are made - often several months in advance. This is not a problem to us and we understand. However, we ask group leaders to re-confirm the exact numbers of people coming 7 - 10 days in advance of arrival. This is very helpful for us.
Our cancellation policy is targeted at people who make group reservarions and either fail to turn up without telling us, or tell us at very short notice that they are not coming.
With this in mind our cancellation polict is as follows:
More than 5 days notice of not coming: No charge.
3 - 4 days notice of not coming: 50 % charge of outstanding amount.
48 hours or less notice of not coming: Full charge of outstanding amount.
Clients are asked to re-confirm by email direct with Hotel & Hostel Lozanni the booking and approximate arrival time 10 - 14 days before arrival. At the same time clients can give the final number of people coming etc and any other special needs you may have to the Lozanni.
Additional Terms and Conditions
Group leaders are asked to re-confirm by email direct with Hotel & Hostel Lozanni the booking and approximate arrival time of the group 7 - 10 days before arrival. At the same time group leaders can give the final number of people coming etc and any other special needs you may have to the Lozanni.
The following group types are <em>not</em> accepted by this hostel: <strong>Stag/Hen/Bachelor Party</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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